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IQ Retail - Our Blog

Festive Season Rules: How to Improve Your Customer Experience

The festive season is just around the corner, and more South Africans are turning to online shopping to purchase their gifts. However, festive season selling is not as simple as it seems – there are a handful of retail rules that simply cannot be ignored. The holiday season is where a retail store can either impress or disappoint its customers, which sets the trend for the year to come. In an effort to ensure that you remain the top choice for your customers, pay close attention to the following festive season retail rules:

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How to Combat Shopping Cart Abandonment and Win Back Customers

Shopping cart abandonment can lead to major concerns for retail businesses, especially when they experience them in high levels. Considering the fact that at least 50% of all carts are abandoned during the online shopping cycle, it’s important that retailers do everything in their power to ensure that customers continue with their shopping process, and complete the purchase. Here is how you can combat shopping cart abandonment and win back customers:

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How to Win Over the Cautious Shopper

With the festive season around the corner, it’s important to consider the general economic climate of the country in order to deep-dive into the various ways in which to best serve your customers. Due to volatile economic fluctuations throughout the year, South African consumers are becoming more cautious when it comes to spending their money. While this fosters a more financially-conscious society, it does no favours for retail outlets.

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Are You Festive-Season-Centric?

Did you know that, for many businesses, festive season sales account for up to 30 percent of annual sales? In South Africa, in a volatile economic climate, this statistic means a significant portion of income comes from two months’ of the year. Considering this, it is important for businesses to take a festive-season-centric approach; from their staff to their website, adding a little festive cheer is enticing to customers. Here are a few tips on how to give your business a festive-season makeover:

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5 Compelling Reasons to Move to Cloud

From the technology on your phone to completing a transaction via internet banking, cloud computing is a major part of our everyday lives, and is quickly becoming the norm as more businesses transition to cloud-based computing in an effort to streamline business processes, save valuable time, and improve cash flow. If you’re considering the move, but are not yet completely sold on the idea, here are five compelling reasons to move to cloud:

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The Benefits of Software as a Service (SaaS)

Software as a Service, or SaaS, is an alternative business solution to the standard software installation where a server is built, installed, and configured. When a business offers SaaS, the customer does not pay for the software itself but rather uses it on a month-to-month basis, similar to a rental. Here are some of the benefits;

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Why You Should Become a Reseller Today

Are you looking to become a reseller of a product or service? The reseller dropship business model is not only affordable, but also it is the ideal model for entrepreneurs who are looking to branch out in the retail space. What is stopping you from making the leap and transitioning to this business model?

When you embark on the journey to become a reseller, you will quickly learn that, without the need to create your own products, you’ll have plenty of time to find innovative ways in which to sell various products and services, giving you the opportunity to excel in the industry. With countless benefits, here’s why you should become a reseller today:

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Top Tech Trends in Payroll

Like any business best practice, payroll management is constantly evolving which means that organisations need to keep up to date with the latest changes and modifications in real time. The chances are high that, in your company’s payroll evolution, you graduated from excel spreadsheets to generic accounting software that dots all of your i’s and crosses your t’s but is lacking in providing a more personalised solution for your business.

If you’re looking to improve your payroll system, take a look at the following top tech trends to look out for:

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Why Purchase a POS System? 5 Reasons to Automate Your Retail Business

Looking for reasons to automate your business? How about because you’re looking to boost your bottom line by implementing a POS system that will change the way in which you do business? When it comes to finding high-quality business solutions that will increase your profit margin and super-charge your growth journey, you don’t have to look much further than a POS system. Let’s take a look at these five reasons to automate your retail business:

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ERP Trends to Pay Attention to in 2018

When it comes to best business practice, it’s difficult to escape the importance of an ERP solution, especially considering its various benefits. If you’re looking at improving your approach to your existing ERP solution, take a look at these ERP trends worth your attention.

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